An Internal Error Occured 3200 while installing iOS 5
October 12, 2011 in iPhone Fix & Repair by
There has been alot of report saying that iOS 5.0 cannot be installed due to Internal Error Occured 3200.
Saurik through his twitter account said:
To anyone getting “An internal error occurred.” (3200) while installing iOS 5.0, Apple’s servers are swamped, and failing half the requests.
The iPhone “[device name]” could not be restored. An unknown error occured (3200).
So, basically the 3200 internal error while installing iOS 5 appears because the Apple’s server swamped, too many people restoring iOS 5 at the moment. You can wait until the traffic goes down (like midnight) or trying these tips that was shared on Apple’s discussion forum because some users found out that their firewall or antivirus seems to be blocking the connection to Apple’s server.
From iTunes: Specific update-and-restore error messages and advanced troubleshooting page:
Errors 3000-3999 (3002, 3004, 3013, 3014, 3018, 3164, 3194, and so on): Error codes in the 3000 range generally mean that iTunes cannot contact the gs.apple.com server on ports 80 or 443. This may be because out-of-date or incorrectly configured security or firewall software is interfering, an old version of iTunes is installed, an entry in your hosts file redirecting requests to gs.apple.com (see error 1004 above), or because of your Internet proxy settings. If you are using a proxy, try without using one or with a known-good network. If that does not resolve the issue, follow iTunes for Windows: Troubleshooting security software issues. Error 3014 may indicate that you need to free up more disk space on the computer before trying to restore again. Error 3194 most likely indicates you do not have the latest version of iTunes installed Update to the latest version of iTunes.
Here are some useful tips to help you fix error 3200 while installing iOS 5.0 to your iPhone, iPod Touch, or iPad.
- Plug the device into another USB port on the PC or Mac.
- Hard reset on device by turning it off by holding home+power button until the device turned off (ignore slide to power off message) then turn it on again.
- Restart the computer
It should be working fine now.
Another tips to fix 3200 error on iTunes while restoring iOS 5:
I had this issue on my 3GS. Here are the steps I took with Apple Engineering’s Support:
The backup took a lot longer than normal and the whole thing was complete in about 20 mins. I now have iOS 5 and it appears to work great!
Currently the apple-servers are working overtime and after backup iTunes wants to verify the firmware with apple. After a couple of tries it should works updating to iOS 5.0 now.
Disconnected all usb devices, restarted phone and that seem to work as well.
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